Terms & Conditions of Use
1.1 Welcome to ErexcelProBy accessing and using our website, you agree to comply with these Site Usage Guidelines. These guidelines are intended to ensure a safe, enjoyable, and transparent shopping experience. Please take the time to review them carefully, and don’t hesitate to reach out if you have any questions or need clarification.
1.2 Commitment to a Positive Shopping ExperienceWe are dedicated to fostering a secure and positive online environment for all our customers. By continuing to use our website, you confirm your acceptance of these terms. Our guidelines are updated periodically to reflect changes in our services, industry standards, or legal requirements, so we encourage you to revisit this page regularly for any updates.
1.3 Your Satisfaction Is Our PriorityThank you for choosing ErexcelPro We strive to deliver an excellent, hassle-free shopping experience, and our support team is here to assist with any inquiries you may have. For your convenience, please take the time to review this document periodically to stay up to date with any changes or updates.
1.4 Customer SupportYour satisfaction and security are our top priorities. If you encounter any issues or have any concerns about your experience on our website, we encourage you to contact our customer support team. We are here to ensure that your interactions with us are smooth and enjoyable.
1.5 Continuous ImprovementWe value the trust you place in us by using our website. As part of our ongoing commitment to customer satisfaction, we regularly review and improve our guidelines to better serve you. If you have any feedback or suggestions, please let us know so that we can continue to improve your shopping experience with ErexcelPro.
Agreement to Our Guidelines
1.1 Agreement to TermsBy using this site, you agree to comply with these Site Usage Guidelines, as well as any additional terms related to specific services or offers. This constitutes a binding agreement between you and our team. If you do not agree with any part of these guidelines, we kindly ask that you discontinue using the site and its features.
1.2 Importance of AgreementYour adherence to these guidelines is crucial for maintaining a respectful and smooth experience for everyone. We reserve the right to modify the site’s content or functionality, including these guidelines, without prior notice. Therefore, we encourage you to review these guidelines periodically to stay informed about any updates or changes.
1.3 Clarification and SupportIf you need any clarification on any part of these guidelines, our customer service team is available to assist you. We appreciate your understanding and cooperation in following these rules, as they help us ensure a secure and enjoyable shopping experience for all users.
1.4 User ResponsibilitiesAs a user, you agree to use this site responsibly and refrain from engaging in any activities that could harm the site or disrupt the experience of others. This includes, but is not limited to, activities such as unauthorized access to our systems, distributing harmful software, or misusing the site’s content or features.
1.5 Enforcement of GuidelinesWe reserve the right to suspend or terminate your access to the site if you violate these guidelines or engage in activities that we determine to be harmful to the site’s operation or the experience of other users. By using the site, you acknowledge and accept that we may take necessary actions to enforce these guidelines.
Updates to These Terms
2.1 Revision of GuidelinesWe may periodically update these Site Usage Guidelines. All revisions will be posted here along with their effective date. By continuing to use our site after such updates, you agree to accept the revised terms. We strive to maintain transparency, so you can clearly understand how changes might impact your experience with us.
2.2 Notification of Significant ChangesIn the event of significant changes to these guidelines, we may notify you via email or through announcements on our site. We recommend that you review these guidelines regularly to stay informed of any adjustments or updates that may affect how you interact with the site.
2.3 Right to Discontinue ServiceIf you do not agree with any updates to the guidelines, you have the option to stop using our services. If you continue using the site after changes are made, it will be considered your acceptance of the updated terms. Our customer support team is available to assist you with any questions or concerns regarding these updates.
2.4 Retaining Previous TermsAny prior versions of these guidelines are superseded by the latest updates. However, for your reference, we may keep a record of previous versions, which can be made available upon request. It is important to review the latest version to ensure you are aware of the current terms.
2.5 Impact of UpdatesWe strive to ensure that any updates to these guidelines are in the best interest of our users. However, should you find that the updates affect your use of the site or services in any way, we encourage you to reach out to our support team for assistance or clarification before continuing to use the site.
Your Privacy and Security
3.1 Commitment to PrivacyYour privacy is of utmost importance to us, and we are committed to safeguarding your personal information. Our Privacy Policy outlines the specific ways we collect, use, and protect your data. By using our site, you agree to the practices described in this policy, including how we handle data storage, third-party sharing, and security protocols.
3.2 Industry-Standard SecurityWe adhere to industry standards to protect your personal information from unauthorized access or misuse. We aim to be transparent about how we manage your data and ensure it remains secure. If you have any concerns or require further information about how we process your data, please do not hesitate to contact us.
3.3 Data Protection RightsWe prioritize your privacy and comply with all relevant data protection regulations, ensuring your rights are upheld. You have the right to access, correct, or delete your personal information, and you can exercise these rights by contacting our privacy team. We are here to assist you with any privacy-related inquiries.
3.4 Data Collection and UseWe collect personal information to improve your shopping experience, process transactions, and communicate with you about your orders. Our data usage is always in line with the purposes outlined in our Privacy Policy, and we take steps to ensure your information is used responsibly.
3.5 Third-Party SharingWe may share your information with trusted third-party partners only when necessary to deliver our services (e.g., shipping providers, payment processors). Rest assured, we only share the minimum data required and have safeguards in place to protect your privacy during these transactions.
Responsible Site Usage
4.1 Commitment to Lawful UseBy accessing and using this site, you agree to use it responsibly and only for lawful purposes. You must not engage in prohibited actions such as harassment, sharing illegal or harmful content, attempting unauthorized access to restricted areas, or engaging in any activities that could damage or disrupt the operation of the site. Your use of this site should always align with our guidelines to ensure a positive and secure experience for everyone.
4.2 Age RequirementThis site is intended for use by individuals who are 18 years or older. By accessing the site, you confirm that you meet this age requirement. We reserve the right to restrict or terminate access to users who do not comply with this rule or who violate the site’s terms and conditions.
4.3 Consequences of ViolationsWe are committed to maintaining a respectful and safe online environment. Any violations of these responsible use guidelines, including disruptive behavior or illegal activities, may result in temporary suspension or permanent restrictions on your account and access to the site. Please be aware that violations may lead to legal consequences, depending on the severity of the action.
4.4 Reporting MisuseIf you encounter any violations or suspicious activity while using our site, we encourage you to report it to our support team immediately. We take all reports seriously and will investigate potential violations to maintain a safe environment for all users.
4.5 Our Commitment to SafetyOur primary goal is to create a welcoming space for all users. We continuously monitor and update our policies to foster a secure online shopping experience. If you need assistance or have questions about responsible site usage, our customer support team is available to help and guide you through any concerns.
Managing Your Account Information
5.1 Account RegistrationSome features on our site require you to register an account. By creating an account, you agree to provide accurate and up-to-date information. It is your responsibility to update your account information to ensure that we can provide timely notifications about your orders and account-related matters.
5.2 Security of Your Login CredentialsYou are responsible for maintaining the security of your account and login credentials. We recommend using a strong, unique password to protect your account. Additionally, you should always log out after each session, especially if you are using a shared or public device. If you suspect that your account has been accessed without authorization, please contact us immediately for assistance.
5.3 Account Security and PrivacyWhile we take reasonable steps to safeguard your personal information, the security of your account depends in part on your actions. We encourage you to use caution when accessing your account and to notify us immediately if you believe your account has been compromised. Our support team is available to help with any security concerns you may have.
5.4 Updating Your InformationIt is important that you keep your account information up to date to ensure the accuracy of your orders and shipping details. If there are any changes to your email address, shipping address, or payment information, please update them through your account settings or contact our support team for assistance.
5.5 Account Deactivation or TerminationYou have the right to deactivate or terminate your account at any time. If you choose to do so, please contact us to request the closure of your account. Upon termination, any outstanding orders or obligations will be processed according to our standard policies. Please note that we may suspend or terminate your account if we suspect any violations of our terms and conditions.
Product Details and Availability
6.1 Accurate Product InformationWe work hard to provide accurate and up-to-date product information, including descriptions, images, and prices. However, due to varying supply conditions, availability may fluctuate, and some items may be temporarily out of stock or discontinued.
6.2 Out-of-Stock ItemsIf an item you ordered becomes unavailable, we will promptly notify you and may offer alternatives, backorder options, or a full refund. Our goal is to keep you informed and offer solutions so that your shopping experience remains smooth, even when product availability changes.
6.3 Availability NotificationsWhile we strive to maintain accurate stock information, occasional discrepancies may occur. In cases where an item is no longer available, we will reach out to you via email or phone to discuss your order options. We aim to handle all stock-related issues with transparency and minimal disruption to your experience.
6.4 Customer SupportIf you have any questions or concerns regarding product details, availability, or descriptions, our support team is here to assist you. Please feel free to reach out for more information. We appreciate your understanding when inventory changes affect product availability.
Pricing and Payment Details
7.1 Price Accuracy and CurrencyAll product prices on this website are displayed in United States dollar and may be updated without prior notice. By placing an order, you agree to pay the listed price, which includes applicable taxes, fees, and shipping charges. We make every effort to ensure accurate pricing, but in case of an error, we reserve the right to correct the price before processing your order.
7.2 Payment Methods and SecurityWe provide a variety of secure payment methods for your convenience. Payments must be made using valid information, and we use SSL encryption to protect your personal and payment details. In the event of a declined payment, your order may be delayed or canceled. It is your responsibility to ensure that all payment information is accurate and up-to-date.
7.3 Pricing Errors and Order CancellationWhile we strive to maintain accurate pricing, occasional errors may occur. We reserve the right to correct any pricing mistakes and cancel or adjust impacted orders if needed. If any such change occurs after an order is placed, we will notify you and provide alternative solutions.
7.4 Payment ConfirmationUpon successful payment, you will receive an order confirmation. If there are any issues with your payment or if further action is required, our customer support team will contact you. Please ensure that your payment method is valid and that all transaction details are correct to avoid delays.
7.5 Assistance and SupportYour security is our top priority. If you encounter any issues with payment, have questions regarding the pricing, or need assistance with billing, our support team is here to help. Please feel free to reach out to resolve any concerns you may have.
Order Confirmation Process
8.1 Order Acceptance and ApprovalAll orders are subject to our acceptance. We reserve the right to limit quantities, cancel orders, or decline service at our discretion. This may occur in cases such as suspected fraud, payment issues, or technical errors. After your order is approved, you will receive a confirmation email to notify you that the items are available and your payment has been processed successfully.
8.2 Order Cancellations and AdjustmentsOn rare occasions, we may need to cancel an order due to stock limitations, pricing discrepancies, or other unforeseen circumstances. In the event of an order cancellation, we will promptly notify you and offer alternatives or issue a full refund. We aim to minimize any inconvenience and ensure you are well-informed of any changes to your order.
8.3 Order Status InquiriesIf you have any questions or concerns regarding your order status, please feel free to reach out to our customer service team. We are happy to assist you with tracking your order, providing updates, or addressing any issues you may encounter during the order process.
8.4 Delays and Order ModificationsOccasionally, delays may occur due to unforeseen circumstances such as shipping or inventory issues. If your order is delayed, we will notify you as soon as possible with an updated delivery timeframe. Should you wish to make any changes to your order before it is shipped, please contact us immediately, and we will do our best to accommodate your request.
8.5 Refunds and ResolutionIf your order is canceled or unavailable, we will initiate a refund promptly. Refunds will be issued through the original payment method, and you will receive a notification once the refund has been processed. We strive to ensure all issues are resolved efficiently and to your satisfaction.
Shipping & Delivery Information
9.1 Order ProcessingOrders are processed promptly, typically within 3-5 business days. We offer a variety of shipping options to suit your preferences. Once your order is shipped, you will receive tracking information via email to monitor your delivery.
9.2 Delivery TimesDelivery times may vary depending on your location and the shipping method selected at checkout. Please note that external factors, such as weather conditions, public holidays, or unforeseen events, may affect the expected delivery schedule. If there are any significant delays, we will notify you as soon as possible to keep you informed.
9.3 Shipping IssuesIn the rare event that you experience any shipping issues, such as lost or delayed packages, our customer service team is here to assist you in resolving the situation. We will work closely with our shipping partners to help locate your package and ensure you receive your order as quickly as possible.
9.4 Address AccuracyIt is important to provide accurate and complete shipping information during checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses. Please verify your shipping details before confirming your order to ensure smooth processing and delivery.
9.5 International ShippingFor international orders, please note that additional customs fees or import taxes may apply depending on your location. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information about potential fees before placing your order.
Return and Exchange Policy
10.1 Return EligibilityIf a product does not meet your expectations, you are eligible for a return or refund within 30 days from the date you received your order. This applies to all products, whether opened or unopened, as long as they are returned in their original condition and packaging.
10.2 Return ProcessTo ensure a smooth return or exchange process, please keep the original packaging. Contact our customer service team as soon as possible if you wish to initiate a return. Our team will guide you through the steps to return the product and issue a refund or exchange, as per your preference.
10.3 Assistance with ReturnsIf you need further assistance or have questions about the return process, our customer service team is available to support you. We are committed to ensuring that the return and exchange process is as hassle-free as possible.
10.4 RefundsOnce your return is processed and approved, we will issue a refund to the original payment method. Please note that depending on your payment provider, it may take a few business days for the refund to reflect in your account.
10.5 ExceptionsCertain items may not be eligible for return or exchange if they fall under specific restrictions. For more information, please review our detailed return policy or contact our customer service team for clarification.
Limitation of Responsibility
11.1 Limitation of LiabilityWe are not liable for any damages arising from your use of this website or the products we offer, including but not limited to indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the affected product or service. We are not responsible for any loss of profits, data, or other economic damages that may occur as a result of using our site or products.
11.2 Safe Shopping ExperienceWhile we aim to provide a high-quality and secure shopping experience, unexpected circumstances may sometimes occur. Should you experience any issues with our products or services, please contact us immediately. We are committed to resolving any concerns as quickly as possible.
11.3 ExclusionsWe do not accept responsibility for issues arising from the misuse of our website or products. The use of the site is at your own risk, and we encourage you to exercise caution and follow all recommended guidelines while using our services.
11.4 Third-Party LinksOur site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or privacy practices of these external sites. Any interaction with these third-party services is at your own risk, and we encourage you to review their terms and privacy policies before engaging with them.
Customer Support & Assistance
12.1 Contacting SupportOur customer care team is available to assist you via email, phone, or live chat during regular business hours. Please ensure you have your order number or relevant details ready to help us provide a faster and more effective resolution to your inquiries.
12.2 Service AreasWe are committed to delivering excellent service for product inquiries, technical support, or general queries. Your feedback is invaluable to us, and we encourage you to share your thoughts to help us improve our products and services.
12.3 Complaint ResolutionShould you encounter any issues with our products or services, we are dedicated to resolving them promptly. Our customer support team will work with you to ensure that your experience is as smooth and satisfactory as possible from purchase to delivery.
12.4 Customer FeedbackWe welcome feedback about your experience with us. Your suggestions help us enhance our services, ensuring we continue to meet your expectations. Whether it’s a compliment or a concern, our team is here to listen and act on your feedback.
Intellectual Property & Usage
13.1 Intellectual Property RightsAll content, including text, images, graphics, logos, and trademarks on this website, is the intellectual property of ErexcelPro or its licensors and is protected by applicable copyright and trademark laws. You are granted a limited license to access and use this content only for personal, non-commercial purposes, in accordance with these terms.
13.2 Unauthorized UseAny unauthorized use, reproduction, modification, or distribution of our content is prohibited and may result in legal action. If you would like to request permission to use our content for commercial purposes or in any manner beyond personal use, please contact us for approval.
13.3 Content UpdatesWe reserve the right to update, alter, or remove any content from our website at any time. Displaying any of our intellectual property does not grant you any rights beyond the limited license specified in these guidelines.
13.4 User-Generated ContentIf you submit any content to our site, including reviews, comments, or other materials, you grant us a worldwide, royalty-free, non-exclusive license to use, display, and distribute such content for marketing or promotional purposes. You also warrant that you have the necessary rights to submit such content and that it does not infringe on any third-party rights.
13.5 Monitoring and EnforcementWe may monitor content submitted by users to ensure compliance with these terms. If we find any content that violates these guidelines or infringes on intellectual property, we reserve the right to remove it without prior notice. We take violations of our intellectual property rights seriously and will pursue legal remedies when necessary.
Prohibited Activities on the Site
14.1 By accessing and using this site, you agree not to engage in any activities that could harm, disrupt, or interfere with the site’s operation or the experience of other users. The following actions are strictly prohibited:
- Engaging in fraudulent or unlawful conduct.
- Attempting unauthorized access to restricted sections of the site.
- Distributing malware, viruses, or other harmful software.
- Impersonating other users or entities to mislead or deceive others.
14.2Any violation of these terms may result in account suspension, legal action, or both. Unauthorized use of automated tools to scrape or extract data from the site is also prohibited. We take these violations seriously and will take all necessary actions to protect the integrity of our site and our users.
14.3 Additionally, we reserve the right to remove any user-generated content that violates these guidelines or poses a risk to the community. We encourage all users to report any suspicious activity to help maintain a safe and secure environment.
PRODUCTS OFFERED
1 Bottle ErexcelPro When you finalize your order, you will be billed $69.00 This is a one-time expense. Delivery via USPS typically takes 3-5 business days. Your credit card statement will denote the charge as erexcelpro.com.3 Bottles ErexcelPro
When you finalize your order, you will be billed $177.00 This is a one-time expense. Delivery via USPS typically takes 3-5 business days. Your credit card statement will denote the charge as erexcelpro.com
6 Bottles Erexcelpro
When you finalize your order, you will be billed $294.00. This is a one-time expense. Delivery via USPS typically takes 3-5 business days. Your credit card statement will denote the charge as erexcelpro.com.
External Websites Disclaimer
15.1 This site may contain links to third-party websites that are not controlled or operated by ErexcelPro. We are not responsible for the content, policies, or practices of any external websites linked to our site.
15.2 By clicking on these links, you acknowledge that we have no authority over third-party sites and are not liable for any issues arising from your visit to those websites. We strongly recommend reviewing the privacy policies, terms of service, and security measures of any external sites before engaging with them.
15.3 If you come across any inappropriate or harmful content on third-party websites, please inform us immediately so we can review the situation and take appropriate action to protect our users from potential risks.
Disruptions in Service
16.1 We are not liable for any delays, interruptions, or failures in service caused by unforeseen events or circumstances beyond our control, such as natural disasters, acts of war, or technological malfunctions. If such an event occurs, we will make every reasonable effort to notify you promptly and resume service as quickly as possible.
16.2 While these disruptions may affect service delivery, we strive to minimize any inconvenience and provide timely updates. We appreciate your understanding during these exceptional circumstances, and we will do our best to ensure that any delays are handled efficiently.
16.3 In cases of significant or prolonged disruptions, we will assess the situation and consider alternative options to ensure that your experience with us remains as seamless as possible. Please don’t hesitate to reach out to our support team for more information or assistance.
External Event Clause
16.4 We are not responsible for failing to fulfill our obligations under these terms if such failure is caused by events beyond our control, such as natural disasters, government actions, labor disputes, or technical failures. In such cases, we will make efforts to minimize the impact on our customers and resume services as soon as possible.
16.5 Should the events causing the disruption persist for an extended period, we may choose to suspend or terminate services. We will notify affected customers and explore possible alternatives to ensure that the inconvenience is minimized. Your understanding and patience are greatly appreciated during such challenging times.
Validity of Terms and Conditions
17.1 If any provision of these terms is found invalid, void, or unenforceable, it will be enforced to the fullest extent possible, and the remaining provisions will continue to remain in full effect. In such cases, we may modify the invalid provision to reflect the intent of the original, ensuring compliance with applicable laws and regulations.
17.2 By continuing to use our site, you acknowledge and agree to be bound by any updated or modified terms, which may be made from time to time. We encourage you to review these terms regularly to stay informed of any changes that may affect your use of our site.
Dispute Resolution Procedure
18.1 If a dispute arises, we encourage you to reach out to us directly to resolve the issue in an amicable and timely manner. However, if the dispute cannot be resolved informally, it will be subject to binding arbitration in accordance with the laws of our jurisdiction, and all legal proceedings will be conducted at the location of ErexcelPro, unless stated otherwise in the specific agreement.
18.2 By continuing to use this site, you agree to resolve any disputes through arbitration, waiving any rights to class action suits. The arbitration process will be the sole remedy for disputes, and you agree to abide by the decision rendered through this procedure.
18.3 This method of dispute resolution ensures a quicker and more efficient resolution of issues compared to traditional litigation, while maintaining fairness and transparency.
18.4 If you prefer to discuss any potential conflicts, we are available for preliminary conversations prior to formal dispute resolution processes.
Applicable Law & Jurisdiction
19.1 These terms are governed by and construed in accordance with the laws of . By using our website, you consent to the exclusive jurisdiction of the courts in for any disputes that may arise, unless otherwise required by applicable law.
19.2 We may revise or amend these terms to reflect changes in relevant regulations or business operations. Any such changes will be posted on our site and will take effect on the date specified.
19.3 Should any legal dispute arise under these terms, the resolution process will follow the applicable law and jurisdiction as set forth in this section.
19.4 We reserve the right to transfer any legal claims to another jurisdiction if it is deemed necessary for the proper handling of any matter relating to our terms.
Entire Agreement
20.1 These terms and conditions, together with any relevant policies or notices, constitute the entire agreement between you and ErexcelPro with respect to the use of this website. They supersede any prior agreements or understandings, whether written or oral, that may have existed between the parties.
20.2 We reserve the right to amend these terms at our discretion, and such amendments will take effect once posted on the site. By continuing to use the site after such amendments, you accept and agree to the new terms.
20.3 It is your responsibility to regularly review the terms of this agreement to stay informed of any updates that may affect your rights or obligations when using the site.
20.4 If you have any questions about this agreement or would like further clarification, please contact our support team for assistance.
Privacy & Data Protection
21.1 Your privacy is important to us. We are committed to protecting your personal information in compliance with ‘s data protection laws. Our Privacy Policy explains how we collect, use, and store your data. By using our site, you consent to the practices outlined in our Privacy Policy.
21.2 We implement industry-standard security measures to safeguard your data. However, please be aware that no online platform is entirely secure. If you have any concerns about your privacy or data security, please contact our support team for further assistance.
21.3 We take every precaution to ensure that your personal information is kept safe. We do not share your data with third parties for marketing purposes without your consent. You can request to review, update, or delete your personal data at any time by reaching out to our customer support team.
21.4 We are committed to notifying you in case of any data breaches or unauthorized access to your information. We will take appropriate actions to mitigate the risks and ensure the safety of your personal details.
Amendments & Updates
22.1 We may amend these terms from time to time to reflect changes in our services or applicable laws. Any updates will be posted on this page, along with an effective date. These updates may affect your rights or obligations when using our site, so it is essential to review the terms periodically.
22.2 By continuing to use our site after updates, you agree to the revised terms. We encourage you to review this page regularly to stay informed of any changes. If significant changes are made, we may notify you via email or a site announcement to ensure you are aware of them.
22.3 We reserve the right to make changes without prior notice, but we will always aim to keep you informed in a timely manner. If you disagree with any updated terms, you may choose to stop using our services immediately.
22.4 These updates reflect our ongoing commitment to providing a secure and transparent experience for all users. Please review these terms periodically to ensure that you are always in agreement with the latest version of our policies.